Terms of Use.

Introduction

Welcome to Health & Wellness Naturally. This website (Site) is owned and operated by Health & Wellness Naturally, ABN 79920852930.  Throughout the site, the terms “we”, “us” and “our” refer to Health & Wellness Naturally.

When you visit this website and use our services or purchase our products you agree that you have read these Terms and all related documents and that you are willing to be bound by them.

The content of this website is for your general information and use only. It is subject to change without prior notice.

Consent

By accessing and/or using this Site, you agree to these terms of use (Terms) and our Privacy Policy. Please read these Terms carefully and immediately cease using this Site if you do not agree to them.

General disclaimer

The information contained on the Health & Wellness Naturally website and social media channels are not intended as a substitute for medical advice, nor medical care.  If you have health concerns, contact your qualified healthcare provider for individualised advice.

Through the website and social media sites you may link to other websites, which are not under the control of Health & Wellness Naturally. We encourage you to read the privacy policy and terms of use of any external sites accessed before disclosing any personal information. Please contact those sites directly for any issues.

On this website you will find blog posts, articles about health and wellbeing, healthy hints, tips and recipes. This information is provided solely for information purposes only. You are solely responsible for any results you obtain as a result of using the information on this website.

This disclaimer applies to the fullest extent permitted by law and survives any termination or expiration of this agreement or your use of this website or the services found on this website.

Payment terms

Payment for consultation services via online bookings are prompted for payment at the time of booking. Alternatively, by arrangement, I accept direct bank transfer, in clinic payment via eftpos, and payment over the phone. Payment for in-clinic prescriptions or product is available via eftpos at time of dispensing. Health & Wellness Naturally is a cashless clinic.  Electronic receipts are emailed after payment.

Payment system used is Square, for detail please refer to their privacy policy. I do not have HICAPS and there are no current rebates available for Naturopathy services through private health funds.

All amounts quoted are and charged are in Australian dollars. I am not registered for GST and therefore GST is not charged services provided.

Health & Wellness Naturally reserve the right to change prices without notice.

Cancellation policy

I have a strict 24-hour cancellation policy. If you require to cancel your consultation for any reason, please provide as much notice as possible. If less than 24-hours’ notice is provided, or your consultation is missed your consultation fee 

Returns policy

Please choose and consent to your items carefully as we do not offer a refund for change of mind on consultations, naturopathic testing, functional pathology, nutritional supplements, herbal medicine and flower essence blends. If you are unhappy with the consultation or it has not met your expectations, then please contact me to discuss.

Items dispensed are prescribed on an individual basis and not subject to return. Prescribed items are for you and you alone. You must not share or provide any prescribed products to family members or friends. All individuals are encouraged to seek advice from a qualified health professional prior to any self-prescription to ensure safety and efficacy.

Dispensed herbal medicine is stored in amber glass bottles which are fragile and easily damaged. Should you damage or break your herbal bottle you will be charged full price for a replacement herbal medine prescription.

Under the National Health Act and TGA Guidelines for safe practice and dispensing of medicines, it is illegal for a practitioner to re-dispense medicine that has already been dispensed to another patient.

​Personal use only

You may access, download, or print material from the website for your personal use only.

It is prohibited to share any intellectual property or copyright material from this website for commercial use of any sort, without permission. You agree not to change or delete any copyright or proprietary notice from materials downloaded from this website or any site accessible through this website.

Except as otherwise expressly granted to you in writing, we do not grant you any other express or implied right or license to this website content or our intellectual property.

Prohibited conduct

As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions.  You may not use this website in any manner which could damage, disable, overburden, or impair this website or interfere with any other person’s use and enjoyment of this website. You agree not to hack into areas of this website that are not intentionally made available to you.

You expressly agree not to:

  • engage in any internal or external spamming, or other similar actions

  • engage in any unlawful or immoral acts, or acts that are in violation of these terms and conditions

  • decompile, reverse engineer, or try to copy or imitate this website or underlying content

  • use the website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus or other malicious computer software.

  • use data collected from the website for any direct marketing activity (including without limitation email marketing, social media marketing, online marketing, SMS marketing, telemarketing, and direct mailing).

  • use data collected from the website to contact individuals, companies or other persons or entities for marketing purposes.

You must ensure that all the information you supply to us through this website, or in relation to this website, is true, accurate, current, complete and not misleading.

Exclusion of competitors

You are prohibited from using this Site, including the Content, in any way that competes with our business.

Information

All information supplied has no warranty whatsoever. Information and statements are not intended to diagnose or cure any disease. No warranty is made that any information on or linked to this website is complete and/or accurate. All information contained on this website, including information relating to medical and health conditions, products, and treatments, is for informational purposes only.

Professional advice is required for every individual for each specific illness, disease, infection, injury or other medical condition. This information is not to be taken as any sort of orthodox medical advice whatsoever. You take full and total responsibility for what you do with this information and any resulting outcomes as a result of your actions.

The information contained throughout this website is not intended nor is it implied to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your medical practitioner, pharmacist, or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party’s medical. Nothing contained in the service is intended to be or should be taken for medical diagnosis, medical advice or medical treatment.

Copyright, Trademark and other Intellectual Property

Health & Wellness Naturally owns the intellectual property rights in all of the content of this website or has permission to use or display the material on this website.

You may not use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, promote, create derivative works, or in any way exploit or allow others to exploit any of this website content in whole or in part except as expressly authorised. For permission to reproduce any of the contents of this website please email Sarah@HWNaturally.com.au

Any third-party images and item descriptions posted on this website are the responsibility of those third parties and may be subject to copyright. Permission is to be sought directly from the third party before using any of their content.

If it is believed there is material on this website that infringes third party intellectual property rights, please email us with sufficient detail to enable the determination of the owner of the intellectual property so it may be removed from the Health & Wellness Naturally website if appropriate.

Variations

We may, at any time and at our discretion, vary these Terms by publishing the varied terms on this Site. We recommend you check this Site regularly to ensure you are aware of our current terms. Materials and information on this Site (Content) are subject to change without notice. We do not undertake to keep this Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.

Discontinuance

We may, at any time and without notice to you, discontinue this Site, in whole or in part.  We may also exclude any person from using this Site, at any time and at our sole discretion. We are not liable for any loss or inconvenience you may suffer arising from or in connection with any such discontinuance or exclusion.

Warranties and disclaimers

To the maximum extent permitted by law, we make no representations or warranties about this Site or the Content, including (without limitation) that:

  • they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;

  • access will be uninterrupted, error-free or free from viruses; or

  • this Site will be secure.

​You read, use and act on this Site and the Content at your own risk.

Limitation on liability

Health & Wellness Naturally its affiliates, licensors, service providers, content providers, contractors and directors will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary or other damages including loss of revenue or income pain and suffering, emotional distress or similar damages even if the company or any individual has been advised of the possibility of such damages.

Indemnity

To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of this Site and/or the Content and/or any inaccessibility of, interruption to or outage of this Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.

Disputes

Health & Wellness Naturally is located in Westlake, Queensland. This agreement is subject to the governing law of Queensland.

If you have any issue or complaint arising out of your use of this website or these terms and conditions, you and Health & Wellness Naturally agree to make a genuine effort to resolve the dispute through negotiation and discussion.

This Site may be accessed throughout Australia and overseas.  We make no representation that this Site complies with the laws (including intellectual property laws) of any country outside Australia.  If you access this Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access this Site.

For any questions or notices, please contact us at:

Health & Wellness Naturally, ABN: 79920852930

Email: Sarah@HWNaturally.com.au